Changed your mind after placing your order? Here is how to proceed.
Cancellation before shipping
You can cancel or modify your order at no cost as long as it has not shipped. Since we prepare orders quickly (1 to 3 business days), write to us as soon as possible at contact@risen.fashion indicating your order number. If the order has not yet left, we cancel it and issue a full refund to the original payment method.
Cancellation after shipping
Once the order has shipped, it can no longer be cancelled. You can, however, return it in accordance with our return and refund policy (14 days, item unworn and in its original condition).
Order modification
To change a colour, a shipping address or a quantity, contact us quickly. We will do our best to adjust the order before it ships.
Cancellation by RISEN
In rare cases (out of stock, an obvious pricing error or an inability to deliver to the address provided), we may have to cancel an order. We then inform you without delay and issue a full refund.
Orders by WhatsApp
Orders placed on WhatsApp (Senegal, Cameroon and the rest of Africa) are cancelled or modified directly with our team at +1 581 216 0425.
Last updated: September 2026.